Beach Hair Don’t Care Embroidered Baseball Hat
$18.00
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Description
Beach Hair Don't Care Embroidered Baseball Hat is a versatile baseball cap designed for comfortable everyday wear.
Made with comfortable lightweight material, it features a practical brim and a comfortable everyday profile, and decorative embroidered detailing. Its balanced shape pairs easily with casual, travel, outdoor, and seasonal outfits.
Care: Spot clean gently when needed, reshape while damp, and air dry away from direct heat.
FAQs
1. Where does Tervask, LLC ship?
Tervask, LLC provides worldwide shipping to eligible addresses in the United States, Europe, and other supported international regions. Shipping availability is confirmed during checkout and may depend on local carrier coverage, customs restrictions, and destination requirements.
2. How long does order processing take?
Orders are generally processed within 1–4 business days after payment has been successfully authorized. Business days do not include weekends or public holidays. Processing time is separate from the estimated delivery time.
3. How much does shipping cost?
Shipping within the United States costs $4.99 USD, with free shipping available on merchandise subtotals of $99.00 USD or more. Shipping to Europe costs $9.99 USD, with free shipping available on merchandise subtotals of $139.00 USD or more. Shipping to other supported worldwide regions costs $16.99 USD, and no free-shipping threshold currently applies.
4. How long will delivery take?
Estimated delivery after dispatch is generally 7–15 business days for the United States, 8–18 business days for Europe, and 10–20 business days for other supported worldwide regions. These estimates are not guaranteed and may be affected by customs inspections, public holidays, weather, carrier congestion, or remote locations.
5. Which shipping carriers do you use?
Orders may be shipped through USPS, UPS, FedEx, DHL, international postal services, regional couriers, or other qualified logistics contractors. The selected carrier depends on the destination, package size, weight, and available service.
6. When will my tracking information update?
Tracking details are generally sent after the order has been dispatched. Carrier tracking may require 48–72 hours to appear or update. International tracking may temporarily remain unchanged while the parcel is in transit, being processed by customs, or transferred to a local delivery provider.
7. Will I need to sign for my package?
Some shipments may require a signature because of the order value, destination, carrier rules, or security requirements. Where a signature is not required, the carrier may leave the parcel in a mailbox, reception area, designated safe location, or with another person at the delivery address.
8. Who is responsible for customs duties and import taxes?
Orders delivered within the United States are not subject to customs duties or import taxes. For orders delivered outside the United States, any import duties, value-added taxes, brokerage fees, customs processing charges, or similar costs are the customer’s responsibility unless applicable law requires otherwise.
9. What should I do if my package arrives damaged?
Contact Tervask, LLC at [email protected] within 48 hours after the carrier-recorded delivery time. Include your order number and clear photographs or video showing the product, shipping carton, internal packaging, shipping label, and the damage. Please retain all packaging while the claim is being reviewed.
10. How long do I have to request a return?
You may request a return within 30 days after delivery, based on the delivery date recorded by the carrier. You must contact Tervask, LLC and receive return authorization before sending any product back.
11. What condition must a returned product be in?
Returned headwear products and related accessories must be unused, unworn, unwashed, unaltered, undamaged, and suitable for resale. All original packaging, tags, labels, inserts, accessories, protective materials, and included components must be returned. Products must be free from stains, makeup marks, sweat marks, odors, perfume, smoke, pet hair, excessive wrinkles, deformation, scratches, tears, discoloration, or other signs of wear or use.
12. Are any products non-returnable?
Products may be non-returnable after they have been worn, washed, altered, reshaped, damaged, or otherwise show signs of use. Personalized, customized, made-to-order, clearance, final-sale, incomplete, or customer-damaged products are also generally non-returnable unless they arrived defective, damaged, or incorrect.
13. Who pays the return shipping cost?
Customers are responsible for return shipping when the return is caused by personal preference, an incorrect selection, selecting the wrong size or color, ordering the wrong quantity, or a change of mind. If the product arrived damaged, defective, incomplete, or incorrect, Tervask, LLC will review the evidence and determine the appropriate solution.
14. How long does a refund take?
After the returned product has been received, inspected, and approved, the refund will be issued to the original payment method within 7 business days. Your bank, card issuer, Stripe, PayPal, or digital-wallet provider may require additional time to post the funds to your account.
15. What payment methods are accepted?
Eligible purchases may be paid using Visa, Mastercard, American Express, Discover, Maestro, PayPal, Apple Pay, or Google Pay. Available options may vary depending on your device, billing location, and checkout configuration. All transactions are processed in United States dollars.
16. Is my payment information stored by Tervask, LLC?
No. Tervask, LLC does not store full card numbers, card verification values, bank-account credentials, routing numbers, or digital-wallet passwords. Payments are securely processed through third-party providers, including Stripe and PayPal, using encrypted connections, tokenization, fraud screening, and other payment-security controls.
17. What should I do if my payment fails or is declined?
Check that your billing address, card details, available balance, expiration date, and security information are correct. A payment may also be declined because of bank restrictions, fraud-prevention checks, technical errors, or payment-provider requirements. Contact your bank or payment provider if the problem continues.
18. How can I contact customer support?
For questions about orders, payments, shipping, tracking, returns, refunds, privacy, or website services, contact Tervask, LLC at [email protected], call +1(412)392-4570, or write to 219 Forbes Ave, Ste 200, Pittsburgh, PA 15222, US. Please include your order number when contacting us about an existing purchase so we can review your request more efficiently.
Refund and Returns Policy
1. Return Eligibility Period
Customers may request a return within 30 days after the order has been delivered, based on the delivery date recorded by the shipping carrier. To begin a return, customers must contact Tervask, LLC at [email protected] before sending any product back. Returns sent without prior authorization may be refused, delayed, or returned to the sender. The approved return address may differ from the address shown on the original parcel, so customers must follow the return instructions provided by our support team.
2. Return Conditions
Returned headwear products and related accessories must be unused, unworn, unwashed, unaltered, undamaged, and in resalable condition. All original tags, labels, inserts, protective materials, packaging, accessories, and other included components must be returned together with the product. Returned products must be clean and free from stains, makeup marks, sweat marks, odors, perfume, smoke, pet hair, excessive wrinkles, deformation, scratches, tears, discoloration, or other signs of wear or use. Products that have been washed, reshaped, modified, repaired, or otherwise altered after delivery may not qualify for a refund.
3. Non-Returnable Products
For health, hygiene, safety, and product-integrity reasons, products may not be eligible for return after they have been worn, washed, altered, reshaped, damaged, or otherwise show signs of use. Personalized, customized, made-to-order, clearance, final-sale, incomplete, damaged-after-delivery, or improperly handled products are also non-returnable unless they arrived defective, damaged, or incorrect. Any additional return restriction shown on the applicable product page will form part of this policy.
4. Return Request and Authorization Process
To request a return, customers must contact Tervask, LLC at [email protected] and provide the order number, purchaser name, product details, reason for the return, and clear photographs when requested. After reviewing the request, our support team will confirm whether the product is eligible and provide return instructions. Customers must package the product securely to prevent damage during transportation and should use a trackable shipping service. The customer remains responsible for the returned parcel until it is received at the authorized return facility.
5. Return Shipping Costs
Customers are responsible for return shipping costs when the return is caused by a change of mind, incorrect selection, ordering the wrong quantity, selecting the wrong size or color, personal preference, or another reason not caused by Tervask, LLC. Original shipping charges are generally non-refundable unless required by applicable law. If the product arrived damaged, defective, incomplete, or different from the item ordered, Tervask, LLC will review the evidence and may provide a prepaid return label, replacement, partial refund, or full refund as appropriate. Unauthorized shipping charges, customs fees, or expedited return costs will not be reimbursed unless approved in writing in advance.
6. Damaged, Defective, Incorrect, or Missing Products
Customers must report products that arrive damaged, defective, incorrect, or incomplete within 48 hours after delivery. The report should include the order number and clear photographs or video showing the product, damage or defect, shipping carton, internal packaging, shipping label, and all items received. Customers must retain the product and packaging while the claim is reviewed. This evidence helps Tervask, LLC investigate the issue, submit carrier or payment-provider documentation, and determine an appropriate resolution. Claims submitted without sufficient evidence or after the reporting period may be more difficult to verify.
7. Refund Review and Processing
After a returned product is received, Tervask, LLC will inspect it to confirm that it meets the return conditions. Customers will be notified whether the refund has been approved, reduced, or rejected. Approved refunds will be issued to the original payment method within 7 business days after inspection and approval. Depending on the customer’s bank, card issuer, Stripe, PayPal, or digital wallet provider, additional time may be required for the funds to appear in the account. Refunds cannot normally be issued to a different card, bank account, or payment method.
8. Payment Disputes, Chargebacks, and Return Records
Customers are encouraged to contact Tervask, LLC at [email protected] before opening a dispute or chargeback so that we can review and resolve the matter. To respond to payment disputes through Stripe, PayPal, card networks, banks, or other payment providers, Tervask, LLC may provide relevant records including the order confirmation, payment authorization, product information, customer communications, return authorization, return tracking, delivery confirmation, inspection results, photographs, refund records, and this Refund and Returns Policy. Submitting a chargeback does not replace the required return process and does not automatically entitle the customer to retain both the product and the payment. Any refund will be determined according to the verified order history, return condition, supporting evidence, and applicable law.
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