Terms of Service

1. Introduction

These Terms of Service govern your access to and use of tervask.com, including all purchases, products, services, content, features, and communications provided by Tervask, LLC. By accessing, browsing, creating an account, placing an order, or otherwise using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service together with our related policies.

2. Eligibility to Use the Website

You must have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction before using this website or placing an order. If you use tervask.com on behalf of a company, organization, or another person, you represent and warrant that you have the authority to accept these Terms of Service on their behalf.

3. Website Information

Tervask, LLC makes reasonable efforts to ensure that product descriptions, photographs, colors, sizes, pricing, availability, specifications, and other information displayed on tervask.com are as accurate as reasonably possible. However, slight differences may occur because of lighting conditions, monitor settings, photography, manufacturing tolerances, material variations, or updates made by suppliers. We reserve the right to correct errors, omissions, inaccuracies, or pricing mistakes at any time without prior notice.

4. Product Use and Customer Responsibility

Products purchased through tervask.com are intended for personal use as hats, caps, beanies, bucket hats, sun hats, and other headwear products. Customers are responsible for selecting products appropriate for their intended use and for following any care labels, maintenance instructions, cleaning guidance, storage recommendations, or safety information supplied with the product. Improper use, alteration, reshaping, excessive heat exposure, chemical treatment, or failure to follow reasonable care instructions may affect product performance and may not be covered by our return or refund policies.

5. Account Information

Customers may create an account or provide personal information during checkout. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that all information submitted to tervask.com, including your name, address, telephone number, and email address, remains accurate and current. You agree to notify Tervask, LLC promptly if you believe your account has been accessed without authorization.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance. Orders are considered accepted only after payment has been successfully authorized and Tervask, LLC confirms that the order can be fulfilled. We reserve the right to reject, limit, suspend, or cancel any order because of inventory shortages, pricing errors, payment verification concerns, suspected fraud, duplicate orders, shipping restrictions, legal requirements, or other reasonable operational circumstances.

7. Prices and Currency

Unless otherwise indicated, all prices displayed on tervask.com are stated in United States Dollars (USD). Customers are responsible for reviewing all prices, shipping charges, taxes, discounts, and applicable fees before completing checkout. Banks, credit-card issuers, payment providers, or financial institutions may apply exchange-rate adjustments, foreign transaction fees, or other banking charges that are independent of Tervask, LLC.

8. Payment Terms

Payments are securely processed through independent third-party payment providers including Stripe and PayPal. All payments must be successfully authorized before order processing begins. Additional information regarding accepted payment methods, transaction security, payment authorization, declined payments, chargebacks, and refunds is available in our Payment Policy.

9. Shipping and Delivery

Shipping availability, processing times, shipping fees, estimated delivery times, shipment tracking, customs duties, carrier responsibilities, delivery confirmation, damaged shipments, and other shipping-related matters are governed by our Shipping Policy. Customers are responsible for providing complete and accurate delivery information and for monitoring shipment tracking after dispatch.

10. Returns and Refunds

Return eligibility, return authorization, return conditions, non-returnable products, damaged-item claims, inspection procedures, refund processing, and related requirements are governed by our Refund and Returns Policy. Customers must obtain return authorization before returning any merchandise to Tervask, LLC.

11. Privacy and Personal Information

The collection, use, storage, protection, retention, and disclosure of personal information are governed by our Privacy Policy. By using tervask.com, you acknowledge that your personal information may be processed as reasonably necessary to operate the website, complete transactions, fulfill orders, prevent fraud, provide customer support, comply with legal obligations, and improve our services.

12. Order Changes and Cancellations

Customers who wish to modify or cancel an order should contact Tervask, LLC at [email protected] as soon as possible after placing the order. We will make reasonable efforts to accommodate requests before processing or shipment begins; however, changes and cancellations cannot be guaranteed once an order has entered processing or has been dispatched. Orders that have already shipped will be handled in accordance with our Refund and Returns Policy.

13. Prohibited Activities

You agree not to use tervask.com for any unlawful, fraudulent, deceptive, abusive, or unauthorized purpose. Prohibited activities include, but are not limited to, attempting unauthorized access to the website or customer accounts, introducing malicious software or code, interfering with website operations, submitting false information, abusing payment systems or chargeback procedures, violating intellectual-property rights, copying website content without permission, using automated tools to collect website data without authorization, or engaging in any activity that may disrupt the security, availability, or integrity of the website.

14. Intellectual Property

All content displayed on tervask.com, including text, photographs, graphics, product images, logos, page layouts, icons, trademarks, designs, software, source code, and other materials, is owned by or licensed to Tervask, LLC and is protected by applicable intellectual-property laws. Customers may access and use the website solely for lawful personal shopping purposes. No content may be copied, reproduced, modified, distributed, transmitted, published, or commercially exploited without prior written permission from Tervask, LLC.

15. Third-Party Services and Links

tervask.com may contain links to third-party websites, payment providers, shipping carriers, order-tracking services, social-media platforms, or other external services. These third parties operate independently and maintain their own terms, privacy practices, and security procedures. Tervask, LLC is not responsible for the content, availability, accuracy, policies, or services provided by third-party websites or organizations beyond our reasonable control.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, tervask.com, its products, services, and website content are provided on an "as available" and "as is" basis. While we make reasonable efforts to maintain accurate information and reliable website operation, Tervask, LLC does not guarantee uninterrupted access, continuous availability, complete accuracy, or compatibility with every browser, operating system, or device. Nothing contained in these Terms excludes any statutory consumer rights or warranties that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Tervask, LLC shall not be liable for indirect, incidental, consequential, punitive, special, or exemplary damages arising from the use of tervask.com, the purchase or use of products, website interruptions, shipping delays, payment-provider issues, or circumstances beyond our reasonable control. Where liability cannot lawfully be excluded, the total liability of Tervask, LLC relating to a particular order shall generally not exceed the amount actually paid by the customer for that order, except where applicable law requires otherwise.

18. Indemnification

You agree to indemnify, defend, and hold harmless Tervask, LLC, its directors, officers, employees, contractors, affiliates, service providers, and representatives from any claims, liabilities, damages, losses, costs, or reasonable legal expenses arising from your violation of these Terms of Service, unlawful use of the website, infringement of another party's rights, fraudulent activity, misuse of products, or any conduct for which you are legally responsible, except where caused solely by the negligence or misconduct of Tervask, LLC.

19. Governing Law and Court Proceedings

These Terms of Service, your use of tervask.com, all purchases made through the website, and any dispute arising between you and Tervask, LLC shall be governed by the laws applicable in the jurisdiction where Tervask, LLC is established, without regard to conflict-of-law principles. Any dispute that cannot first be resolved through direct communication shall be submitted to a court of competent jurisdiction. Both parties agree that disputes will be resolved through formal judicial proceedings rather than private arbitration unless mandatory law provides otherwise.

20. Changes, Severability, and Contact Information

Tervask, LLC may revise these Terms of Service from time to time to reflect changes in products, website functionality, legal requirements, payment methods, shipping services, or business operations. Updated versions will become effective once published on tervask.com. If any provision of these Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Questions regarding these Terms of Service may be directed to [email protected], by telephone at +1(412)392-4570, or by mail at 219 Forbes Ave, Ste 200, Pittsburgh, PA 15222, US.